Terms, Conditions, and Privacy Policy

Terms and Conditions

Last updated: January 14, 2026

Welcome to Draft and Direction LLC (“Website,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services, including career coaching, consultations, digital products, and related content (collectively, the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Website or Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using the Website, you represent that you have the legal capacity to enter into a binding agreement under Ohio law.

2. Services Provided

Draft and Direction LLC provides career coaching services designed to support professional and personal development. Services may include one-on-one coaching, group coaching, workshops, written materials, digital resources, and online content.

All Services are provided for educational and informational purposes only.

3. No Guarantees and Professional Disclaimer

The information provided by Draft and Direction LLC is for educational and informational purposes only.

Career coaching services do not guarantee employment, job placement, income, or career outcomes. Results depend on individual effort, market conditions, and factors beyond our control.

Draft and Direction LLC does not provide legal, financial, medical, mental health, or psychological counseling.

You acknowledge that you are solely responsible for your decisions, actions, and results. By using this Website or Services, you agree that Draft and Direction LLC is not liable for any outcomes related to your career, business, or personal decisions.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information

• Participate in coaching sessions in a respectful and professional manner

• Take full responsibility for your decisions, actions, and outcomes

• Refrain from harassment, abuse, or disruptive conduct

Draft and Direction LLC reserves the right to refuse or terminate Services at its discretion.

5. Payments, Fees, and Refunds

• Fees are disclosed on the Website or agreed to in writing.

• Payment is due in advance unless otherwise stated.

• All sales are final unless a written refund policy explicitly applies.

• Missed or unused sessions are non-refundable.

  Unless otherwise noted during your purchase of the Service you choose, payments are nonrefundable and there are no refunds or credits. You may cancel your enrollment in the Services at any time, but if you cancel or withdraw your enrollment, we will not refund any fees already paid to us.

  At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our client (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

6. Scheduling and Cancellations

• Sessions must be scheduled in advance.

• Cancellations or rescheduling require at least 24 hours’ notice.

• Failure to provide adequate notice may result in forfeiture of the session.

7. Intellectual Property

All content on the Website and provided through the Services—including text, graphics, videos, worksheets, branding, and materials—is owned by or licensed to Draft and Direction LLC and protected under U.S. intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

Unless otherwise expressly authorized herein or by Draft & Direction in writing, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

8. Confidentiality

We respect client confidentiality and will not disclose personal information except as required by law or to protect our legal rights. Coaching services are not legally privileged, and confidentiality cannot be guaranteed in all circumstances.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes

• Interfere with Website functionality or security

• Submit false, misleading, or harmful content

• Impersonate another person or entity

10. Third-Party Links

The Website may contain links to third-party websites. Draft and Direction LLC is not responsible for their content, accuracy, or privacy practices.

11. Limitation of Liability

To the fullest extent permitted under Ohio law, Draft and Direction LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or Services.

Total liability shall not exceed the amount paid by you for the Services.

12. Indemnification

You agree to indemnify and hold harmless Draft and Direction LLC, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

13. Dispute

If you have any dispute with us, you agree that before taking any formal action, you will contact us at Draft & Direction LLC, bufordm@gmail.com, and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). The parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.

All disputes, claims, or controversies arising out of or relating to the Terms of Service or the Service that are not resolved by the procedures identified above shall be resolved by individual (not group) arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. You and we agree that the arbitration shall be conducted in the party’s respective individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis.

Notwithstanding the parties’ decision to resolve all disputes through arbitration, you or we may bring enforcement actions, validity determinations or claims arising from or relating to theft, piracy or unauthorized use of intellectual property in state or federal court with jurisdiction or in the U.S. Patent and Trademark Office to protect intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). You or we may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction to the extent such claims do not seek equitable relief.

13. Termination

Draft and Direction LLC may suspend or terminate access to the Website or Services at any time for violation of these Terms, without notice.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Ohio.

15. Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Draft & Direction LLC regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website or the Services we provide.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

Draft and Direction LLC
Email: bufordm@gmail.com